Refunds

Refund Policy

1. Refund conditions :

Refunds will be issued if the returned items meet the return conditions.

2. Refund deadlines :

Refunds will be made promptly and no later than fourteen days after receipt of the returned goods or proof of return.

3. Refund method :

Refunds will be made to the account used for payment. If you pay via PayPal, credit card or Apple Pay, the refund will be made to the associated PayPal or credit card account. If you purchase using a gift voucher, a digital gift voucher will be issued for the corresponding amount.

4. Right of withdrawal :

Until the deadline for the statutory right of withdrawal expires, only the statutory conditions listed there apply. The voluntary right of return does not limit the statutory warranty rights.